(Copy pasted from a post I made on an Android forum I participate on)
So, last night I was helping my wife set up her new Moto X (which she's had sitting in its box for a week. Real phone nerds, us.)
The setup experience was not what I would call smooth. I had to swear up and down that if she got a new phone all her old apps would be on there. I knew that Google would restore apps when she signed in so we were all good.
She boots up the phone, gets to the part where she enters her password (Motorola already had her account on there as part of Motomaker), and up pops a dialog telling her about an update to the phone. She tells it to remind her later. After she clicks "OK" or whatever on that dialog it dumps her to the home screen with no account set up, and when I talked her through the process of adding her account in settings, of course it doesn't restore all her old apps.
Not a great experience for a phone novice and she probably would have just given up since she doesn't want to spend a lot of time messing with the thing.
Kinda disappointing, +Motorola Mobility.
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